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  • What is Direct Primary Care?
    Direct Primary Care is a model of medicine that allows patients and medical providers to have a relationship without having to deal with insurance regulations and ultimately focus on providing personalized primary care to every patient.
  • What is Connect Health?
    Connect Health is Prattville's first ever Direct Primary Care Clinic focusing on re-establishing the patient-physician relationship.
  • Is concierge medicine the same as Direct Primary Care?
    Direct Primary Care (DPC) and concierge medicine both offer personalized healthcare, but they differ significantly in affordability. DPC memberships are much cheaper than concierge retainers. Additionally, DPC includes many services without extra charges, reducing overall out-of-pocket expenses. Contact us to learn more about the differences.
  • Is it worth becoming a member even if I do not require frequent medical attention?
    Absolutely! At Connect Health, we offer customizable healthcare plans to fit your lifestyle and needs. Whether you have chronic health issues or not, we have you covered. Our services include specialized wellness plans, weight loss management, hormone replacement therapy, and more. Contact us to learn more!
  • How will Connect Health make me healthier?
    We provide extended visits to deliver high-quality healthcare and address most of your needs. Patients of direct care medical providers are healthier and less likely to require specialty care. On average: 66% fewer specialist visits 65% fewer ER visits 82% fewer surgeries 35% fewer hospitalizations
  • How will joining help save me money?
    Direct Primary Care eliminates the frequent extra charges of traditional clinics. Most services are included in your monthly membership, reducing out-of-pocket expenses. We offer complete transparency, ensuring no surprise bills.
  • Does Connect Health accept health insurance?
    At Connect Health, we do not accept health insurance as payment for our services. However, for most insurance plans, we can refer you to other medical services that might be required outside of our clinic.
  • Will I still need health insurance if I am a member?
    Yes, we recommend that all of our members retain a high-deductible health plan with a health savings account in case hospitalization or specialty services are required.
  • Can I contact my physician after hours for urgent needs?
    Absolutely! If you have an urgent need after hours, please don't hesitate to contact your medical provider. We will discuss your after-hours contact options at your first visit.
  • What if I need medical attention away from home?
    At Connect Health, we can provide care through telehealth whether you are on vacation, at home, or at work. Since we are familiar with your medical history, we can streamline your care when you are sick. We can also help locate the nearest pharmacy to your area and order the appropriate medications after the visit.
  • How will I know if Connect Health is right for me?
    Come get to know us! Schedule a free, no-obligation visit to discuss your healthcare needs. It’s the only reasonable way to begin what we trust will be a long, productive, and healthy relationship.
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